Before you write to us
This page belongs to Liraspin — an independent information portal. We publish reviews, bonus breakdowns and player guides about the Liraspin platform, but we are not the operator and we do not have any access to player accounts, transaction records or bonus systems. Understanding that boundary will save you time: read the sections below to figure out who can actually help you.
Write to the lira-spin-casino.de editorial team
If your question is about something on this site — a factual error you spotted, a figure that looks out of date, a piece of content you want to flag, or a general query about what we cover — we want to hear from you. Send a message to [email protected] and we will get back to you within 48 hours.
Good to know: the faster we can understand your question, the faster we can answer it. A short description of the page or section you are writing about, and what specifically you think is wrong or unclear, helps us a lot. We do not require any personal details beyond a working reply address.
Questions for Liraspin, not for us
Some questions are simply outside what we handle. We are an editorial team — we cannot process withdrawals, unlock accounts, reverse transactions, change passwords, apply bonuses, or resolve any kind of dispute between a player and the operator. If your question falls into any of those categories, we would only be adding a delay by getting involved.
For account-level matters, contact Liraspin directly through the support channels on its own platform. The operator provides live chat and email support around the clock, so a response is available at any hour. Gold-tier and above loyalty members also have access to a dedicated support line. Going straight to the source is the quickest route.
Why this distinction matters
Our role is to help you make an informed decision before you sign up or deposit — not to manage what happens after. We review the terms, check the licence, summarise the bonus conditions and flag anything worth knowing. Once you are a registered player, your relationship is with the operator, and its support team is the right place to go. We think being clear about that is more useful than pretending we can do more than we can.
If you feel a complaint about the operator is not being resolved through its own channels, third-party dispute services such as the relevant alternative dispute resolution body may be able to assist. We are not affiliated with any such service and cannot escalate on your behalf.
Gambling support and responsible play
If gambling is causing you or someone close to you any distress, please reach out to a support service rather than to us. We are not trained counsellors, but the organisations below are. All are free and confidential. You must be 18+ to gamble online. 18+.
- GamCare — National Gambling Helpline: 0808 8020 133 (free, 24/7)
- BeGambleAware — free advice and support
- GamStop — free national self-exclusion scheme
- Gordon Moody — residential and online treatment
Blocking tools such as Gamban and BetBlocker (free) can prevent access to gambling sites across all your devices if you need a harder stop.
Everything on this page is provided for information and marketing purposes only — we are not a casino operator, a bookmaker or an organiser of any gambling activity. Access to this content is restricted to persons aged 18 and over (18+). If gambling ever stops feeling like entertainment, free and confidential support is available at BeGambleAware.org.
Last updated: